Privacy Policy
At Amarela Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a reservation, or stay with us.
Information We Collect
We may collect personal information when you:
- make a reservation or inquiry
- contact us through our website, email, or social media
- subscribe to updates or promotions
- stay at the resort
This information may include your name, contact details, booking information, identification details required by law, payment-related information, and preferences related to your stay.
How We Use Your Information
Your personal information is used solely for legitimate business purposes, including:
- processing reservations and payments
- providing guest services and personalized experiences
- responding to inquiries and requests
- complying with legal and regulatory requirements
- improving our services and website
We do not sell, rent, or trade your personal information to third parties.
Data Sharing
Your information may be shared only when necessary:
- with trusted service providers involved in reservation processing, payment, or guest services
- to comply with legal obligations, government regulations, or lawful requests
All third parties we work with are required to protect your data and use it only for the purpose for which it was shared.
Data Security
We take reasonable and appropriate measures to protect your personal information against unauthorized access, disclosure, alteration, or loss. Access to personal data is limited to authorized personnel only.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
In accordance with the Philippine Data Privacy Act, you have the right to:
- access your personal data
- request corrections or updates
- withdraw consent where applicable
- request information on how your data is being used
To exercise these rights, you may contact us using the details below.
Cookies
Our website may use cookies to enhance your browsing experience and improve site performance. You may choose to disable cookies through your browser settings, though this may affect certain website functions.
Responsible Tourism & Child Protection
As part of our commitment to responsible tourism and in cooperation with ECPAT Philippines, we may request identification or proof of guardianship to comply with child protection laws and regulations.
Updates to This Policy
Amarela reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, you may contact us at: (email) info@amarelaresort.com and (SMS/Viber/WhatsApp) +639176230557.